{"id":5534,"date":"2022-10-08T16:48:42","date_gmt":"2022-10-08T14:48:42","guid":{"rendered":"https:\/\/www.carthusia.it\/en\/?page_id=5534"},"modified":"2025-09-18T18:48:13","modified_gmt":"2025-09-18T16:48:13","slug":"shipping","status":"publish","type":"page","link":"https:\/\/www.carthusia.it\/en\/shipping\/","title":{"rendered":"Shipping"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Terms of delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Carthusia online boutique offers a delivery service within three working days in Italy for any order placed before 12 noon on working days. Deliveries to islands and hard-to-reach locations are subject to different transit times and can take up to 4 working days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Delivery costs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping is free for all orders over 70 euro &#8211; Only for orders inside Italian Borders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For purchases of less than 70 euro, shipping costs 12 euro &#8211; Only for orders inside Italian Borders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For every other worldwide orders, shipping cost are related to carrier policy. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Order processing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are processed from 8:30 to 12:00 CET, Monday to Friday. Orders placed after 12:00 on Friday will be processed on the following Monday.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Follow your order<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The updated status of your order is always available in your account, in the &#8220;My Orders&#8221; section. To check the progress of your order, you can check its status, indicated next to each order number in the &#8220;My Orders&#8221; section. Once the package has been shipped, you can track the shipment by clicking on the tracking number available in the &#8220;My Orders&#8221; section of your account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>International Shipping \u2013 Duties, Taxes and Refused Deliveries<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Shipments to non-EU countries (or any country subject to customs clearance) may be subject to customs duties, local taxes or import fees applied by the authorities of the destination country.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These possible charges are <strong>not included in the product price or in the shipping costs shown at checkout<\/strong>and are <strong>entirely the responsibility of the recipient<\/strong>, even if they are communicated after the goods have arrived in the destination country.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In case of <strong>refusal of delivery by the recipient due to non-payment of such customs charges<\/strong>, the package will be returned to the sender. In this case, any <strong>return shipping costs, storage fees and customs charges incurred for the return of the goods will be deducted from any refund (if applicable) or otherwise charged to the customer<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the total return and customs costs exceed the value of the goods, no refund will be issued.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms of delivery The Carthusia online boutique offers a delivery service within three working days in Italy for any order placed before 12 noon on working days. Deliveries to islands and hard-to-reach locations are subject to different transit times and can take up to 4 working days. Delivery costs Shipping is free for all orders [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5534","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.carthusia.it\/en\/wp-json\/wp\/v2\/pages\/5534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.carthusia.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.carthusia.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.carthusia.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.carthusia.it\/en\/wp-json\/wp\/v2\/comments?post=5534"}],"version-history":[{"count":7,"href":"https:\/\/www.carthusia.it\/en\/wp-json\/wp\/v2\/pages\/5534\/revisions"}],"predecessor-version":[{"id":18833,"href":"https:\/\/www.carthusia.it\/en\/wp-json\/wp\/v2\/pages\/5534\/revisions\/18833"}],"wp:attachment":[{"href":"https:\/\/www.carthusia.it\/en\/wp-json\/wp\/v2\/media?parent=5534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}