Privacy Policy

Information on the processing of personal data

pursuant to and by effect of Art. 13 of the New European Regulation 2016/679 relating to the protection of natural persons with regard to the processing of personal data (GENERAL DATA PROTECTION REGULATION – GDPR).

As required by the General Regulation on the Protection of Personal Data of the European Union (GDPR 2016/679, Article 13), before proceeding with the processing, the interested party (user of the website www.carthusia.it) is informed that the personal data collected through the site are processed by the Company using IT and/or telematic tools, for the purposes indicated in this information.

To this end, the Data Subject is submitted to the Privacy Policy prepared by Partecipazioni Commerciali Produzione S.r.l. (hereinafter also “CARTHUSIA” or “the Company” or “the Data Controller”), creator and promoter of the activities available on the website www.carthusia.it.

Data Controller

The Data Controller of personal data is Partecipazioni Commerciali Produzione S.r.l., with registered office in C.so Umberto I° 237 – 80138 Naples, e-mail info@carthusia.com.
For further information relating to the rights of the interested party, please consider the paragraph entitled “Rights of the interested parties” of this information.

Processing Information

The personal data being processed is collected directly by Partecipazioni Commerciali Produzione S.r.l. or by third parties expressly authorized by it, or communicated by the Company to such third parties for the pursuit of the purposes described below.

Legal Basis and Purpose of the Processing

The personal data provided by the user while browsing the website www.carthusia.it are processed by the Data Controller in compliance with current regulations on the protection of personal data.
The legal basis of the processing is identified in the provision of its services by the Company, in the management and facilitation of the website, as well as in the establishment, execution and possible termination of the online sales contract concluded between the parties and in the obligations to the same contract connected and/or directly and/or indirectly deriving from it.
The Processing of Personal Data by CARTHUSIA is aimed at pursuing the following purposes:

1) SUBSCRIPTION TO THE CARTHUSIA.IT NEWSLETTER: in the event that the user decides to subscribe to the “CARTHUSIA Newsletter”, only following a possible and specific consent, personal data will be processed by the Data Controller for sending communications commercial or promotional, related updates, for example, to the latest trends, new arrivals, exclusive offers, special events and promotions. To unsubscribe from the newsletter, simply click on the appropriate unsubscribe link at the bottom of the e-mails received or by writing to info@carthusia.com.

2) REGISTRATION ON CARTHUSIA.IT: in the event that the user decides to register on the website www.carthusia.it, only following a possible and specific consent, personal data will be processed by the Data Controller for the purposes of registration on www.carthusia.it. In particular, upon providing your name, surname, e-mail address and setting an access password, these will be processed for the creation of a personal account, to speed up the purchase procedure, to allow the user to view the status of orders and receive updates on purchases made, change personal settings and update the account, view the history of returns and requests for exchange of goods, save favorite items in the Wishlist.

3) ONLINE SHOPPING ACTIVITIES: the personal data provided will be used for the purpose of establishing, managing, executing and/or concluding the online sales contract. The data provided will be processed by the Data Controller for the purpose of managing the purchase order with reference, by way of example, to payment, shipping, taking charge of any returns, for customer assistance, for the execution of the purposes administrative – accounting related to order management, for the fulfillment of obligations under current legislation. In case of payment by credit card, the essential information for the execution of the transaction (credit/debit card number, expiry date, security code) will be processed by SETEFI or, possibly, by companies in charge of anti-fraud control through encrypted protocol and without third parties having access to it in any way. However, this information will never be viewed or stored by the seller (Partecipazioni Commerciali Produzione S.r.l.).

4) PROFILING OF THE INDIVIDUAL: only following a possible and explicit consent, the personal data provided may be processed by the Data Controller for profiling activities, or for the analysis of preferences aimed at creating customized contents and offers.

Nature of the Processing

In relation to the purposes referred to in point 1) of the previous paragraph, the provision of personal data and consent to their processing is optional. Failure to provide consent will make it impossible for CARTHUSIA to allow subscription to the “CARTHUSIA Newsletter”, the sending of commercial or promotional communications, relative updates, for example, to the latest trends, new arrivals, exclusive offers , special events and promotions.
If the user decides to proceed with the subscription to the newsletter through the section of the site solely dedicated to this activity, the provision of personal data and consent to their treatment is mandatory.
Failure to provide consent will make it impossible for CARTHUSIA to allow subscription to the “CARTHUSIA Newsletter”, the sending of commercial or promotional communications, relative updates, for example, to the latest trends, new arrivals, exclusive offers , special events and promotions.

In relation to the purposes referred to in point 2) of the previous paragraph, the provision of personal data and consent to their processing is mandatory. Failure to provide consent will make it impossible for CARTHUSIA to allow registration on www.carthusia.it, create a personal account, speed up the purchase procedure, view order status and receive updates on purchases made, the possibility for the user to change personal settings and update the account, to view the history of returns and requests for exchange of goods, to save favorite items in the Wishlist.

In relation to the purposes referred to in point 3) of the previous paragraph, the provision of personal data and consent to their processing is mandatory. Failure to provide consent will make it impossible for CARTHUSIA to proceed with the establishment, management, execution and/or conclusion of the online sales contract, therefore the impossibility of carrying out, for example, the activities related to payment , the shipment, the taking charge of any returns, the customer assistance activities, the execution of the administrative-accounting purposes related to the management of the order, and the fulfillment of the obligations established by the current legislation.

In relation to the purposes referred to in point 4) of the previous paragraph, the provision of personal data and consent to their processing is optional.
Failure to provide consent will make it impossible for CARTHUSIA to carry out profiling activities, or to carry out analysis of preferences aimed at creating personalized contents and offers.

Personal Data Processed

The personal data processed by the Data Controller are those provided by the user when browsing the website www.carthusia.it, when registering / subscribing to the services / programs made available by CARTHUSIA and/or the any purchase of products made available to CARTHUSIA, such as, by way of example: name, surname and e-mail address, as well as the data necessary for the provision of the online sales service such as, for example, those functional to the execution of the payment and shipment/exchange of purchased products.

Data Processing and Storage Methods

The processing of personal data is carried out by the owner in compliance with the provisions of current legislation on privacy. The Data Controller processes Personal Data using IT and/or telematic tools and with organizational and logical methods strictly related to the pursuit of the purposes indicated in this information, as well as adopting the appropriate security measures in order to prevent access, disclosure, the unauthorized modification or destruction of personal data, their loss and their illicit and incorrect use. However, the Company cannot guarantee its users that the measures adopted for the security of the site and the transmission of data and information on the site are able to limit or exclude any risk of unauthorized access or dispersion of data by devices pertaining to the user. For this reason, site users are advised to make sure that their computer is equipped with software suitable for the protection of data transmission over the network (for example, updated antivirus) and that their Internet Provider has adopted suitable measures for transmission security. of data on the network. The Company also undertakes to process the data according to the principles of correctness, lawfulness and transparency, to collect them to the extent necessary and exact for the processing and to allow their use only by personnel for the authorized purpose. The Management and Storage of the Personal Data acquired will take place in archives or on servers located within the European Union owned by the Data Controller and/or by third-party companies appointed as External Data Processors and, in any case, currently located in Italy.
In relation to the different purposes for which they are collected, personal data will be kept for the time strictly necessary to achieve them and, in any case, in compliance with the current regulatory provisions on the subject.
In any case, the Company will take care to avoid the use of data for an indefinite period by proceeding, on a periodic basis, to appropriately verify the effective persistence of the interest of the subject to which they refer.

Recipients and Data Processors

The data collected will not be disclosed in any way, but will be processed within the limits and for the purposes described by the Company’s employees on the basis of adequate operating instructions (for example, administrative, commercial, marketing, legal personnel, system administrators, etc. .). Some data processing may also be carried out by third parties, appointed as External Data Processors, which the Data Controller makes use of or could make use of in the management of the contractual relationship, the provision of the services offered and for the organizational needs of its business. In particular, the data could be communicated to:

a) subjects, public and private, who can access the data by virtue of the law, regulation or community legislation, within the limits established by these rules;
b) subjects who need to access data for purposes related to the contractual relationship between the parties, within the limits strictly necessary for the performance of auxiliary tasks (such as, for example, banks and credit institutions, technical service providers, hosting providers, IT companies, communication agencies, postal carriers and shipping companies);
c) consultants, within the limits necessary to carry out their professional duties.

The updated list of External Managers and persons authorized to process it is kept at the headquarters of the Data Controller and is available to the interested party, upon request to be made by e-mail to the address info@carthusia.com.

Transfer of Data Abroad

The management and storage of personal data will take place on the servers of the Data Controller and/or of third-party companies duly appointed as External Data Processors located within the European Union.
Personal data may be transferred abroad, in compliance with the provisions of current legislation, also to countries not belonging to the European Union. The transfer to non-EU countries, in addition to the cases in which this is guaranteed by the Commission’s Adequacy Decisions, is carried out in such a way as to provide appropriate and appropriate guarantees pursuant to articles 46 or 47 or 49 of the Regulation.

Diritti degli Interessati

As an interested party, the user may exercise, at any time, the rights provided for in articles 15, 16, 17, 18, 20 and 21 of the GDPR which confer, in particular, the right to:

a) obtain from the Data Controller, pursuant to Article 15, confirmation that personal data is being processed or not and, in this case, obtain access to the data and information such as: (i) the purposes of the processing; (ii) the categories of personal data; (iii) the recipients or categories of recipients to whom the personal data have been or will be communicated, in particular if they are recipients located in Third Countries or International Organizations; (iv) when possible, the envisaged retention period of the personal data or, if this is not possible, the criteria used to determine this period;
b) obtain from the Data Controller, pursuant to Article 16, the rectification of inaccurate personal data concerning him without unjustified delay; taking into account the purposes of the processing, the interested party has the right to obtain the integration of incomplete personal data, also by providing a supplementary declaration;
c) obtain from the Data Controller, pursuant to Article 17, the cancellation of personal data concerning him without unjustified delay. The Data Controller has the obligation to cancel, without unjustified delay, the personal data if one of the reasons indicated in paragraph 1 of Article 17 exists;
d) obtain from the Data Controller, pursuant to Art. 18, the limitation of treatment when one of the hypotheses governed by paragraph 1 of Article 18 occurs;
e) obtain from the Data Controller, pursuant to Article 20, the portability of data, i.e. to receive, in a structured format, in common use and readable by an automatic device, the personal data concerning him provided to a Data Controller. The interested party also has the right to transmit such data to another Data Controller without impediments by the first Data Controller to whom he provided them, if the conditions indicated in Article 20 paragraph 1 are met. Finally, the interested party has the right to obtain the direct transmission of personal data from one Data Controller to another, if technically feasible;
f) object, in whole or in part, pursuant to Article 21, to the Processing of Personal Data concerning him.
To exercise their rights, the user can send their requests to info@carthusia.com.
It should also be noted that the interested party has the right to withdraw the consent at any time without prejudice to the lawfulness of the treatment based on the consent given before the revocation, without prejudice to the consequences indicated above regarding a possible refusal to provide such personal data . The interested party also has the right to lodge a complaint with a Supervisory Authority.
You can make requests regarding the exercise of these rights by contacting the Data Controller at the e-mail address info@carthusia.com.

Commercial Shares Production S.r.l. undertakes to respond to requests from the interested party within one month, except in cases of particular complexity for which it could take a maximum of three months. In any case, the Data Controller will provide evidence to the interested party of the reason for the wait within one month of the request. The outcome of the request will be provided in writing or in electronic format. In the event of a request for rectification, cancellation or limitation of processing, the Data Controller undertakes to communicate the results of the requests received from the interested party to each of the recipients of his data, unless this proves impossible or involves a disproportionate effort.
The Company specifies that a possible contribution may be requested from the interested party if the requests are manifestly unfounded, excessive or repetitive; in this regard, the Data Controller will have a register to track requests for intervention.

Changes to this Policy

The Data Controller reserves the right to make changes to this Privacy Policy at any time by giving notice to users on the website www.carthusia.it. Therefore, please consult this page often, referring to the date of the last modification indicated at the end of the document. In the event of non-acceptance of the changes made to this Privacy Policy, the interested party may request the Data Controller to delete their personal data. Unless otherwise specified, the previous Privacy Policy will continue to apply to the personal data collected up to that moment.

Privacy Policy updated on 05/24/2018