Terms of delivery
The Carthusia online boutique offers a delivery service within three working days in Italy for any order placed before 12 noon on working days. Deliveries to islands and hard-to-reach locations are subject to different transit times and can take up to 4 working days.
Shipping is free for all orders over 70 euro – Only for orders inside Italian Borders.
For purchases of less than 70 euro, shipping costs 12 euro – Only for orders inside Italian Borders.
For every other worldwide orders, shipping cost are related to carrier policy.
Orders are processed from 8:30 to 12:00 CET, Monday to Friday. Orders placed after 12:00 on Friday will be processed on the following Monday.
Follow your order
The updated status of your order is always available in your account, in the “My Orders” section. To check the progress of your order, you can check its status, indicated next to each order number in the “My Orders” section. Once the package has been shipped, you can track the shipment by clicking on the tracking number available in the “My Orders” section of your account.